REVIEWS
You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Saugus Auto Craft Inc.:
The best and most skilled guys in the business. I don't go anywhere else.
Earle Laro
Had a great experience getting our car fixed. They were very communicative and timely. Pricing was also very reasonable. Would definitely recommend and use them again!
Zoe Davis
Amazing service from Saugus Auto Craft! The auto body shop worked very fast, did an excellent job on my car, and even did a full detail inside and out. Everything was handled professionally, and the entire process was smooth and stress-free. I’m extremely happy with the results and would highly recommend them.
Caridad Cabrera
I brought my car to Lenny Jr. at Saugus Auto Craft, and honestly, I got it back looking better than when I first bought it. They didn’t just fix the damage — the whole car came back spotless, inside and out. Lenny was professional the entire time and kept me updated at every step. He walked me through the whole process, from dealing with insurance to explaining exactly what needed to be done. It made everything way less stressful. Highly recommend — top-notch work and even better service.
Daniel McCann
Great work looks like it’s right of the new car lot from VW not only outside they did a full detail inside cleans carpets mats and weather protection matts as well. Very happy with Saugus auto craft!
dmallakis2
This is the best and the weird one. There’s no one like this enjoy enjoy your trip. Drive safe welcome to Google maps.
Peter Pierre
I have used Saugus Auto Caft in the past and will continue to use them in the future. The entire staff is ALWAYS respectful, helpful, and honest. I had a problem with my insurance company and the staff at the front desk and Lenny went out of their way to resolve it.
Dick Newton
(Translated by Google) My car was taken to this shop for repairs. I really liked their work. It was very professional. My car was like new. It had been rear-ended. The work they did here was excellent. (Original) Mi carro fue llevado a repararen este taller. Me guste bastante su trabajo. Fue muy profesional mi carro quedó como nuevo le habían chocado la parte trasera y el trabajo que le hicieron aquí fue muy bueno
Leocadia Reyes De Hernández
It is a great place to get efficient and five stars auto repair service in the city. Above all, all, their customers service is amazing.
Yoseph Assfaw
Saugus Auto Craft is the best auto body shop I've been to. They have done several repairs to my car over the years. They do a great job. They're very helpful. For example, they help you get a rental if you need it. Their prices are reasonable if you don't go through insurance. They always have your car repaired very quickly. They're honest and reliable.
Katiria Donovan
They did an absolute amazing job repairing my car. They kept me updated every step of the way and all the employees in there were so great to work with. I highly recommend this place!!
Nicole Durkin
Had a great experience with Sergio who helped with my mom's car and all the other gentlemen there that helped. We had to take my mom's car for repairs due to an accident and they were very thorough with details and keeping in touch with updates. The car looks great and they were always so nice. I definitely recommend them.
Nixidia Adams
Saugus auto craft did a great job repairing my van, they also gave it a pretty good cleaning inside and out which I did not expect but greatly appreciated, great customer service
Richard Landano
Repaired quickly, efficiently,& beautifully! Again, taking exceptional care of my vehicle, Thank you!
Jane Parent
My sales person Sean was very knowledgeable and found me the car I was looking for. Super easy transaction. I will always buy from them.
James Stuckey
I had such a great experiene with this shop. From the treatment till how my car looked was perfect. They fixed my car so fast, and always gave updates in everything they were doing. They are organized, and help you understand everything they will be doing to your car. Sergio is an incredible, professional and nice person. I felt really confident leaving my car with them. Defitnely recommend the store. Very transparent and professional shop.
Leonairys Santana
Fixed collision damage on my VW GTI. Car looks better than when I bought it. They did an awesome job with my bumper and the paint matching is excellent. Very happy with their service.
Michael Wallman
I brought my car in last week, unfortunately the insurance company deemed it a loss. From the moment I went into this business it was beyond professional. The man at the front who started to help was very friendly and personable and made me feel comfortable. Dave later helped me and was awesome, answered all questions and when I went to get my stuff was just as friendly. The worker who took of my plates was great. overall, it was perfect, especially being a woman with no car knowledge I highly recommend this place thank you again for such a positive experience
jennifer cotto
I recently came to Saugus Auto Craft for collision repair and they did an amazing job repairing my car and making sure paint and rim color was perfectly matched, as well as turning it in clean, inside and out. They also did a great job in communicating any updates. Will recommend to others and come here for any future repairs!
Katherine F
Lenny Jr. and his team fixed my Buick! You would have never know that I had got into an accident. They did an amazing job and even cleaned the car! Would highly recommend to others.
Christine Scribi
Outstanding. Prominent. Distinguished. Few of the words that come to mind when describing the service and care of the people that make this place special. Jose Reyes was friendly and welcoming, all the while being professional and competent. His warm smile assured me that my family car is in good hands and I believed him. At the end, the work was done exactly as I expected. Excellent. I highly recommend this to my friends and family. And to you, my dear reader.
Bilguun Ganhuyag
Just picked up my Expedition. Their work is fantastic. David is a great guy that's down to earth and super helpful. This is the type of place that doesn't take advantage of its customers. Honest people that do an outstanding job. The cherry on top is that they clean the inside of your vehicle as part of their included service. I never write reviews but Saugus Auto Craft is the best! Danielle H.
Danielle Hill
These guys do a great job. Myself and my whole family have been going there since the late 90s. Helpful, professional and all around good folks, THANKS LENNY!!!
Colin Garret
Professional and very helpful. When they give an estimate and completion date they do everything they can to work to be right on point. Whether personal repairs or an accident, they do what they can to help and be affordable
Christopher Robinson
I've used Saugus Auto Craft a few times now and every time their work has been perfect. They want to get it done RIGHT and not just quick. When anyone asks me for an auto body shop, this is the place to go!!
Kevin Baumann
When I was in a pinch Saugus Auto Craft towed my vehicle to their shop same day & didn’t hesitate in getting the job done swiftly, yet efficiently. Couldn’t recommend their services enough, thank you so much!
Reagan Moulton
Saugus Auto-Craft made the repair of my Chevy Equinox easy, uncomplicated and stress free. Never having been in an accident, didn’t know what to expect. Everything was explained in detail with utmost courtesy and my car was repaired by stated date. Recommend very highly.
Virginia Warren
Great experience!!! After being involved in a hit and run accident, Lenny and the employee’s at Saugus Auto Craft made what was a negative situation as stress free as possible. I stopped in last minute last month to try and get some information on having my car fixed. (It was a little more complicated due to prior damage being done to my car) Lenny came outside and explained the process to me in a way that was simple for me to understand. I dropped my car off 2 weeks later and when I picked it up it was unrecognizable!! It looked like a brand new car! They took what was a stressful frustrating experience and made it as easy and stress free for me as possible. I would recommend this shop to anyone!!
Brittany R
Just Visiting Not A Client But HEARD PAINT WORK IS "TOP SHELF & EXPENSIVE"!
Dr. D.H. Der Kazarian PhD MPH MS
I have to say the owner Lenny and the rest of the guys were absolutely phenomenal to work with they were caring they took their time, I have a 2013 focus and I'm telling you I had over $6,000 worth of damage. When I got in that car after they fixed it, first and foremost it looked brand new and it drove so much better than it ever driven before. I will completely say this is a 5 plus star place and now I have an auto body place that I will gladly take it again, thank you Lenny and to the rest of the guys thank you, Awesome Awesome job!!
michele woods
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
The best and most skilled guys in the business. I don't go anywhere else.
Lynn, MA
Had a great experience getting our car fixed. They were very communicative and timely. Pricing was also very reasonable. Would definitely recommend and use them again!
Lynn, MA
Amazing service from Saugus Auto Craft! The auto body shop worked very fast, did an excellent job on my car, and even did a full detail inside and out. Everything was handled professionally, and the entire process was smooth and stress-free. I’m extremely happy with the results and would highly recommend them.
Lynn, MA
I brought my car to Lenny Jr. at Saugus Auto Craft, and honestly, I got it back looking better than when I first bought it. They didn’t just fix the damage — the whole car came back spotless, inside and out. Lenny was professional the entire time and kept me updated at every step. He walked me through the whole process, from dealing with insurance to explaining exactly what needed to be done. It made everything way less stressful. Highly recommend — top-notch work and even better service.
Lynn, MA
